Awesome! We'll begin to produce your order, and send you email/text when it is ready for pickup from our booth in the Moody Center's concourse. Be sure to have your Order # handy!
All decal orders will be processed in order of which they are received. Orders received within 1 hour of the start of each daily last match may not be completed before the end of the day's event. All orders not picked up will be shipped within 10 business days after the last day of the Austin Major event.
Practically anything! The decal is UV-cured and waterproof, so it can go on anything from indoor and outdoor that has a smooth surface. The decal is made with permanent adhesive, so once its applied, it's on there!
If you need to make changes to your order, please contact us as soon as possible and include your order number. If your order hasn't shipped yet, we may be able to make certain changes.
If your order has already shipped, unfortunately there is no longer anything we can do to change it. We can generally make changes to the shipping address and the purchaser contact information associated with the order. In most cases we cannot change, add or remove the retail items purchased in your order. There are customer protection processes in place that prevent us from adding new charges to your order, or changing the existing charges.
If you absolutely need to change the items in your order, please contact us. We will cancel your original order and issue a refund. You will then be able to place a new order with the correct item information that you need.
We're sorry that you're having trouble. Almost always, if the web store isn't working correctly, if you try again on a different browser and/or computer, you will be able to purchase items successfully. If you're unable to complete your purchase, be sure you've entered your information in all required checkout fields.
We try our absolute hardest to ensure that all orders are fulfilled accurately, however mistakes do (rarely) happen. If you received an order that is missing items, contains the wrong items, or contains damaged items please contact us with your order number and details about the product you would like to return. We will respond as quickly as possible with information on how to process your return. Your request must arrive within 14 days from the time your order was delivered. If your damaged item is discontinued, we can provide you with a refund your purchase.